tinyduck245
December 30, 2020
"Overall the meals have been really…"
Overall the meals have been really great! We've really been enjoying the meals and there's such a wide selection that anyone can find something they like. Their customer service is also exceptional! There was a forgotten item in one meal and they got back to us right away and credited us for the whole meal! They are also the only home boxed meal service I've found that provide a discount to healthcare providers and first responders. So important to have that small acknowledgement.
JoannWells
November 16, 2020
"Nobody’s perfect, but they’re close"
Only four stars because nobody is perfect. We actually really enjoy using HC. The user interface is very easy and the selection of meals is tremendous. The food is packaged well and usually arrives on time. Sometimes ingredients are missing or different. Sometimes there’s a recall. However, customer service (most of the time) is already on it with an email and a refund. Overall pleased and will continue to use. You should too. It’s by far the best option.
Eduardo.Jennings
July 18, 2020
"Love it! Just wish it was more affordable"
We received a great promo and used this service for a while. We loved almost all of the recipes and the quality of the ingredients were almost always excellent. We loved how they separated each meal into its own bag to make it easy (some meal kits have just thrown everything in a box!).
We have tried 6 different meal kits and this was our favorite. What I really appreciated was the great customer service and they really seemed like they cared (which is rare!). It was common to miss an ingredient but they always made it right.
Two Downsides:
-Full price option is very expensive
-Some of the portions are very small
Overall, if we can find a good discount, we are happy to have HomeChef!